FAQ

Got questions? Here are answers to the most common ones:

How far in advance should I book a cleaning?
For one-time cleanings, we recommend booking at least 1–2 days in advance. For subscription cleaning, you can start as early as next week.

 Do you provide cleaning without a prior inspection?
Yes. After a brief phone call or email, we can determine the type and scope of service without the need for a physical inspection.

What does standard cleaning include?
Standard cleaning includes:
– vacuuming and mopping floors
– dusting furniture and surfaces
– basic cleaning of the kitchen and bathrooms
– taking out the trashAdditional services can be arranged in advance.

Do you use your own cleaning products?
Yes. We use high-quality, eco-friendly cleaning products that are safe for homes with children and pets.

Can I reschedule or cancel an appointment?
Absolutely. Just let us know at least 24 hours in advance to free up the schedule.

Do you offer insurance for your cleaning services?
Yes. All our services are covered by liability insurance, so you can have peace of mind about your property.

Is there a long-term contract for subscription cleaning?
No. Our subscriptions are fully flexible and non-binding – you can pause, modify, or cancel at any time.

Have another question?
Contact us at phone: 0888880756 or via cleancarebg@gmail.com to get a personal answer.